Frequently Asked Questions
Please reach us at if you cannot find an answer to your question.
We are a residential cleaning company. Our detailed task list is provided for each service offering listing exactly what we will be doing, in the chosen allotted time.
The cost for each service is listed. Please choose the appropriate clean based on the size of your home, and level of cleanliness. If you are not sure, please send in a request for a quote and we will help you to choose the right clean for your particular situation.
Cleaners will only be available for the time booked. Whatever is not completed in the time allotted can be done on another date. Our cleaners have more than one clean per day and need to stick to the time booked by the homeowner's in order to remain on time in fairness to all our clients.
Do not reply to the reminder text messages, We do not receive these texts, it is only an AI option to remind you of your upcoming clean. You can contact us a number of ways, you can cancel right on the booking itself on our website www.anewshinecleaning.com
You can reply to the email from allison@anewshinecleaning.com asking to change or cancel your scheduled cleaning appointment.
You can call or text Allison at 289-943-7339
You can message us on the facebook page https://www.facebook.com/profile.php?id=61553767243850
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